Effective Date: September 15, 2026
At vanrosstucwerken.shop, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our bathroom accessories. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal data.
1. Information We Collect
When you visit our website, place an order, contact us, or use our services, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Contact number
- Order and transaction details
- Information you provide when contacting customer support
- Website usage and technical information, such as browser type, device information, IP address, and website interactions
We only collect information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process returns, refunds, and other order-related requests
- Provide customer support
- Respond to inquiries and messages
- Maintain and improve our website
- Prevent fraud, misuse, and unauthorized activity
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.
3. Payment Information
We accept Stripe as our payment method.
Payment transactions are processed through Stripe's payment infrastructure. We do not intentionally store complete payment card details, such as your full card number or security code, on our own systems.
Payment information may be processed by Stripe in accordance with its own privacy practices and applicable data protection requirements.
4. Shipping Information
To fulfill your order, we may share necessary information, such as your name, delivery address, contact details, and order information, with shipping and delivery service providers.
Only information necessary to complete the delivery of your order is shared for this purpose.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve the user experience.
You may be able to control or disable certain cookies through your browser settings. Some website functions may not work properly if essential cookies are disabled.
Where legally required, we will request your consent before using non-essential cookies or similar technologies.
6. Data Sharing
We may share personal information with trusted third parties when necessary to operate our business, including:
- Payment service providers
- Shipping and delivery providers
- Website hosting and technical service providers
- Customer support service providers
- Professional advisers or authorities where required by law
We do not sell your personal information to third parties.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, handling returns and refunds, maintaining business records, resolving disputes, and meeting legal or accounting obligations.
When personal information is no longer required, we take reasonable steps to delete or securely dispose of it.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to certain uses of your personal information
- Request a copy of your personal information in a portable format where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, you can contact us using the support information provided at the end of this Privacy Policy.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
11. Third-Party Websites
Our website may contain links or integrations that lead to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
12. International Data Processing
Some service providers we use may process personal information outside the Netherlands or the European Economic Area. Where personal data is transferred internationally, we take appropriate measures as required by applicable data protection law to help ensure that your information receives an appropriate level of protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.
When changes are made, the updated policy will be published on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us using the information below.
Business Information
Business Name: vanrosstucwerken
Legal Business Name: Roci stukadoorsbedrijf
VAT Number: NL005359629B57
Business Address: Schepen te Boeckoppad, 6831 HS Arnhem, Netherlands
Contact Number: +31 6 21942400
Support Email: Info@vanrosstucwerken.shop
Live Chat Support: 24/7
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM
Time Zone: Central European Summer Time (CEST)